Frequently Asked Questions

Everything you need to know about your KIMITH BRAND experience.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite fitting garments to ensure a perfect fit.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or a free size exchange.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

Which payment methods do you accept?

KIMITH BRAND accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.

How should I care for my KIMITH garments?

To maintain the longevity of our fabrics, we recommend machine washing cold on a gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every piece.

Can I track my order in real-time?

Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.